Cash App, a popular peer-to-peer money transfer platform developed by Block, Inc., has agreed to a $15 million class action settlement after thousands of users reported unauthorized transactions, locked accounts, and inadequate fraud protection between 2018 and 2023.
If you used Cash App during this period and encountered a security breach, fraud, or unresolvable account problems, you could be eligible to receive up to $2,500 in compensation—but you must file a claim before the official deadline.
This settlement aims to compensate users affected by the company’s alleged failure to protect their accounts or respond appropriately to complaints.
Table of Contents
What is Cash App $2,500 Settlement 2025
Users filed a class action lawsuit alleging that Cash App failed to take proper security measures to protect user data and money. Several users claimed that their accounts were compromised by third parties, yet support from Cash App was lacking or unresponsive.
Complaints included:
- Unauthorized withdrawals or money transfers
- Locked accounts with no resolution
- Account takeovers using recycled phone numbers
- Lack of fraud reimbursement or customer service help
Though Cash App denies any wrongdoing
Overview
| Category | Details |
|---|---|
| Platform | Cash App (by Block, Inc.) |
| Type of Case | Class Action Lawsuit |
| Maximum Payout | Up to $2,500 per eligible user |
| Eligibility Period | August 23, 2018 – August 20, 2024 |
| Claim Deadline | November 18, 2024 |
| Submission Method | Online via official claims website |
| Website | cashappsecuritysettlement.com |
| Required Evidence | Screenshots, transaction logs, emails, or reports |
| Payment Options | ACH bank deposit, PayPal, or paper cheque |
Eligibility Criteria
To qualify for a payout from this settlement, you must meet a few criteria.
- you must have been a Cash App or Cash App Investing user anytime between August 23, 2018, and August 20, 2024.
- you need to show that you experienced unauthorized access, a fraudulent transaction, or account issues related to a security breach.
How to File a Claim
Filing is a straightforward online process.
Then:
- Enter your personal and Cash App account information.
- Describe the incident—e.g., unauthorized transfers, account lockout.
- Upload any documents, screenshots, or logs you have.
- Choose your preferred payment method: bank deposit, PayPal, or cheque.
- Submit your form before the November 18, 2024 deadline.
You’ll receive an email confirming your submission and may revisit the site to track your claim status.
Payment Amount
The amount you receive depends on your experience and supporting documents.
Here’s the breakdown:
- Out-of-pocket losses: Up to $2,500
- Lost time: $25/hour for up to 3 hours (max $75)
- Service charges or bank fees: Fully reimbursed with proof
- Emotional distress or inconvenience: May be considered in certain cases
Everyone who qualifies may receive a payment, but those with extensive documentation are more likely to receive higher amounts.
What If You Don’t File a Claim?
If you ignore the notice or take no action:
- You won’t receive any compensation.
- You give up the right to sue Cash App later.
If you opt out, you won’t get a payout but can take legal action separately if desired.
Those who submit valid claims will be included in the settlement and waive the right to bring similar lawsuits in the future.
Frequently Asked Questions
Q1: Who qualifies for the $2,500 Cash App settlement?
A: Anyone who used Cash App from August 2018 to August 2024 and experienced account issues, fraud, or security breaches.
Q2: Do I need to apply to get paid?
A: Yes, you must file a claim online before November 18, 2024.
Q3: How will I receive my payment?
A: Via bank deposit, PayPal, or a paper cheque—based on your selection.
Q4: Can I sue Cash App separately?
A: Only if you opt out of the class action before the deadline.
